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Cookie Policy

Effective Date: April 2026

This Cookie Policy explains how Kappanetics Limited (“SumsPOS,” “we,” “us”) uses cookies and similar technologies when you visit our website (sumspos.com) and use the SumsPOS platform.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored until they expire or you delete them).

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They cannot be disabled.

  • auth_token: Stores your authentication session token. Expires when session ends (8 hours) or on logout. Required for platform access.
  • tenant_slug: Identifies your business tenant during development and direct-access scenarios. Session cookie.
  • device_id: Identifies your device for multi-device session management and offline sync. Persistent, 1 year.

2.2 Functional Cookies

These cookies remember your preferences and improve your experience.

  • theme: Stores your preferred theme (light/dark mode). Persistent, 1 year.
  • store_id: Remembers your last selected store in a multi-store setup. Session cookie.
  • sidebar_state: Remembers whether the navigation sidebar is collapsed or expanded. Persistent, 30 days.

2.3 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

  • _ga, _gid: Google Analytics cookies that track page views, session duration, and traffic sources. Persistent, up to 2 years. Used on the marketing website (sumspos.com) only, not within the POS application.

2.4 Marketing Cookies

We do not currently use marketing or advertising cookies. If we introduce them in the future, we will update this policy and request your consent.

3. Similar Technologies

3.1 Local Storage

We use browser localStorage to store:

  • Authentication tokens (as a fallback when cookies are unavailable)
  • Onboarding completion status
  • UI preferences

3.2 IndexedDB

For offline functionality, we use IndexedDB to store product catalog data, pending sales transactions, and sync queue entries on your device. This data is encrypted and scoped to your authenticated session. It is cleared on logout.

4. Your Cookie Choices

You can manage cookies in the following ways:

  • Browser settings: Most browsers allow you to block or delete cookies via settings. Note that blocking strictly necessary cookies will prevent SumsPOS from functioning.
  • Analytics opt-out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Do Not Track: We respect browser Do Not Track (DNT) signals. When DNT is enabled, we disable analytics cookies.

5. Third-Party Cookies

Card-payment providers may set their own cookies when you are redirected to their payment pages. These cookies are governed by the respective provider's cookie policies. We do not control these cookies.

6. Cookie Duration Summary

CookieTypeDuration
auth_tokenNecessary8 hours
tenant_slugNecessarySession
device_idNecessary1 year
themeFunctional1 year
store_idFunctionalSession
sidebar_stateFunctional30 days
_gaAnalytics2 years
_gidAnalytics24 hours

7. Updates to This Policy

We may update this Cookie Policy as we adopt new technologies or practices. Changes will be posted on this page with an updated effective date.

8. Contact

Kappanetics Limited (trading as SumsPOS)

Email: support@sumspos.com

Phone: +254 108 384 746

© 2026 Kappanetics Limited trading as SumsPOS. All rights reserved.
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